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ITHRA Technologies × OpenEye

Answer every call. Book the job. Never stop working.

Ringing
Triaged
Detailed
Booked
Logged

iA
ITHRA AI
covering calls, texts & email
ITHRA front desk · 9:06 AM
Live call · ITHRA AI is on the line 0:06
📞 Dana Rivera · (905) 555-0188 · matched to existing customer (acct 22061184)
ITHRA AI"Thanks for calling ITHRA Technologies — you've reached our assistant. Am I speaking with Dana?"
Dana"Yeah, hi! My front-door camera's been offline since yesterday."
ITHRA AI"Sorry about that, Dana — I can get a technician out to you. Let me grab a couple of details and find Mike's soonest opening."
Dana"That'd be great. I'm usually home after 1, and just so you know there's a dog in the yard."
🏷️ Triaged live: Service call — not a quick question. Capturing details for a tech.
📡 One agent, every channel — what ITHRA AI is handling right now
📞
Voice · Dana Rivera

"Front-door camera offline" — gathering details

Service callBooking…
💬
Text · new number

"Do you guys install Control4?"

General questionAnswered ✓
✉️
Email · r.shah@gmail.com

"Are you open Saturday?"

RoutineAnswered ✓
Service ticket — built from the callITHRA AI
CustomerDana Rivera · existing (acct 22061184)
IssueFront-door camera offline since yesterday
System2× outdoor cameras + NVR · installed 2024
Addresson file · 14 Maple Crest, Mississauga
AccessHome after 1 PM · dog in the yard
PriorityStandard service — not an alarm fault
Mike's calendar — Thu, Jul 2finding a slot…
9:00 AM — Khan install
11:30 AM — Tessaro service
2:00 PM — Dana Rivera · camera service
4:00 PM — supplier pickup
ITHRA AI penciled it in — you confirm with one tap.
✓ Confirmed — Dana auto-texted: "You're booked Thu 2 PM, tech Sam will call ahead."
Booked & logged — hands-free
ITHRA AI updates every system the moment you tap confirm.
📅
CalendarJob JB-0420 · Thu Jul 2, 2:00 PM · tech Sam assigned
✓
🗂️
ITHRA CRMDana Rivera · service ticket saved to her timeline · last contact updated
✓
💬
Customer notifiedAuto-text sent: "Booked Thu 2 PM — Sam will call 30 min ahead"
✓
📲
Mike pinged"Dana's camera booked + confirmed. Text & email channels also cleared."
✓
All handled ✓ — call answered, job booked, customer told.
📋 ITHRA AI — your morning, at a glance
8:00–10:00 AM · across voice, text & email
9contacts handled
3calls answered
1job booked
0missed / dropped
📞 Dana Rivera — camera service booked Thu 2 PM (your 1-tap confirm)
💬 New lead — Control4 question answered, follow-up armed for a quote
✉️ R. Shah — "open Saturday?" answered from your hours
📞 2 more routine calls handled — nothing needed you
Delivered to your Telegram — you choose hourly or end-of-day.

Dana's call — moving itself across your front desk

📞 D. Rivera new
Ringing
Triaged
Detailed
Booked
Logged
📲
ITHRA AI → you: covering the line…
0
calls answered — never voicemail
0
your only step to book a job
0
missed calls or dropped threads
👆 Review the slot, then tap Confirm booking

One choice to make

How much of the call ITHRA AI takes on — your call.

Returning calls and emails is the single biggest drain on your week. ITHRA AI can answer the phone live and book the work, or stay text-only and catch what you miss — both keep you in control of every booking.

Recommended

① Full AI receptionist

Answers voice, text & email live, triages every contact, and books service calls into your calendar — held for your one-tap confirm.

  • No call ever hits voicemail
  • Service calls captured & penciled in automatically
  • Questions answered live from your knowledge base
  • Needs phone routing + calendar + knowledge base
Lighter start

② Smart catch & triage

No live voice agent — instead an instant missed-call text-back, transcribed voicemails, and full email/text triage with drafted replies.

  • Fastest to switch on — minimal setup
  • Still triages & drafts every text/email
  • Doesn't answer the call live or book on the spot
  • Caller waits for your callback

To get started

What we'd need from you.

Mostly connecting the line, calendar and inbox ITHRA AI will work from, plus a few rules so it sounds like you and books the way you book.

📞 Phone routing

Forward your business line (or a dedicated number) to the ITHRA AI voice agent so it can answer and text from your number.

To start
📅 Calendar access

Read to find your real openings; a tentative "hold" it can place for your one-tap confirm. Nothing is locked without you.

To start
📚 Knowledge base + booking rules

Your services, hours and FAQs so it answers correctly — plus your service windows, buffers and what to escalate to you.

To start
✉️ Inbox + SMS access

So the same agent triages text and email, not just voice. It drafts to you and never messages a customer on its own (beyond the call).

With voice

What it's worth

Your biggest time sink — answered, triaged and booked for you.

This is the ~18 hours a week you said you never get ahead of. The first dealer to answer usually wins the job — ITHRA AI makes that you, every time, without you putting down the drill.

100%
calls answered
no caller hits voicemail, even when you're up a ladder
1 tap
to book a job
ITHRA AI does the call, the details and the slot — you just confirm
0
missed or dropped
voice, text & email all triaged, logged, and summarised to you

🔒 You stay in control

ITHRA AI answers and pencils work in, but nothing is locked into your calendar without your one-tap confirm — and it never invents a price it can't know. You get an hourly or end-of-day summary instead of a stack of interruptions. Your business, your voice, your call.